Shipping policy

 🕣Processing Times🕣
All orders are processed within 3-5 business days (excluding weekends and public holidays) after receiving your order confirmation email. All orders are handmade by us and we aim to get your orders out as quick as possible. You will receive another notification when your order has shipped.

💸Shipping prices💸
Our shipping rates are a flat rate based on your order total and are as follows: 
🖤 Up £25 = £3.50
🖤 £25.01 - £55 = £4.50
🖤 Orders over £55= Free shipping

👣Order Tracking👣
All items are shipped via Royal Mail Tracked 48 as standard. 
If you require quicker shipping please contact us before placing your order. 

❗️Shipping Delays❗️
Once your parcel is handed over to Royal Mail, delivery times are out of our control. If your order hasn't arrived after 10 working days, please contact us and we'll do our best to assist you.

⭐️Address Accuracy⭐️
Please ensure your shipping address is correct at the time of order. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.

💌Contact Us💌
If you have any questions about your delivery or need help choosing the right shipping option, feel free to get in touch with us via:

contact@mummaloulou.co.uk